top of page

Terms & Conditions

Privacy Policy and Accessibility Statement

Effective Date: September 11, 2025At I Am Your Virtual Assistant Consultant, your privacy matters. We collect only the information necessary to deliver services, improve user experience, and connect you with the right Virtual Assistant.

What We Collect:

  • Personal details (name, email, business info) when you submit forms or book consultations. 

  • Non-personal data (browser type, IP, usage patterns) via cookies/analytics.

 

How We Use It:

  • To respond to inquiries and consultations. 

  • To match your business with the right Virtual Assistant. 

  • To send updates/promotions (if you’ve opted in). 

  • To improve website functionality. 

  • ​

Sharing of Data:

  • Never sold or rented. 

  • Shared only with trusted tools/platforms or Virtual Assistants in our network (with your consent). 

  • Disclosed only if required by law. 

  • ​

Your Rights:

  • Access/update/delete your data. 

  • Opt-out of communications anytime.

​

 

We are committed to ensuring our website is accessible to all users, regardless of ability. Our goal is to provide a seamless experience by:

  • Using simple, readable fonts and layouts. 

  • Ensuring compatibility with screen readers. 

  • Providing alt text for images where possible. 

  • ​

If you encounter any accessibility barriers, please don't hesitate to contact us at louella@virtualassistantconsultants.com so we can make the necessary improvements.

 

Terms & Conditions

By using this website and our services, you agree to the following:

  • Service Use: Content and services provided are for informational and consultation purposes only. 

  • Client Responsibility: Clients must provide accurate details to ensure proper service matching. 

  • Third-Party Tools: We may use secure third-party tools (e.g., scheduling, payments). We are not liable for their policies or downtime. 

  • Intellectual Property: All content (logo, branding, text) belongs to I Am Your Virtual Assistant Consultant unless stated otherwise. 

  • Limitation of Liability: While we aim to provide the best service, we are not liable for indirect losses resulting from service use.

Refund Policy & Disclaimer

We value transparency and fairness.

  • Consultations: Consultation fees are non-refundable once completed.
     

  • Service Packages: Refunds are considered only if services have not yet commenced.
     

  • Unsatisfied Clients: If expectations are not met, we will work to resolve concerns, including offering a replacement Virtual Assistant.
     

  • Exceptions: Refunds are not provided for completed work or services already rendered.
     

To request a refund, please contact us at louella@virtualassistantconsultants.com with your details and service reference.

​

 

The services and content provided by I Am Your Virtual Assistant Consultant are for general business support and

consultation purposes only.

  • We do not provide legal, financial, tax, or medical advice. Clients should seek qualified professionals for specialized advice in these areas.
     

  • While we connect clients with Virtual Assistants suited to their business needs, we cannot guarantee specific outcomes or business results.
     

  • Use of this website and our services is at your own discretion and risk.

bottom of page