
Louella’s Story
Personal Profile
I am driven by the belief that true excellence comes from consistency, resilience, and the willingness to keep learning. For me, challenges aren’t roadblocks—they’re opportunities cleverly disguised as “inconveniences.” With a proactive mindset, a strong work ethic, and just enough humour to keep things human, I bring dedication and professionalism to every task I take on.
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Over the past decade, my career has spanned industries as diverse as Engineering and Construction, E-commerce, Healthcare, Renewable Energy, Accounting, and Advisory. These experiences have shaped me into more than just an Executive Virtual Assistant—I am a strategic partner invested in helping businesses thrive. Whether it’s anticipating needs, solving problems under pressure, or ensuring seamless operations, I take pride in being the one who makes sure nothing slips through the cracks.
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My professional journey includes over five years as a Sales Executive in the Internet Service Provider sector, as well as more than two years in Customer Service across various industries, including Healthcare, Telecommunications, and Research. These roles strengthened my skills in communication, adaptability, and client trust-building. For the last 10 years, I’ve expanded my expertise as an Executive Virtual Assistant, supporting executives and teams worldwide with administration, marketing, operations, and client management. Trained by international companies in both the United States and Australia, I deliver world-class standards of service wherever I go.
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Currently, I serve as:
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Business Partner at Virtual Hyenas, where I match clients with skilled Virtual Assistants whose values and strengths align with their needs—creating partnerships that are not just efficient but enjoyable.
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Executive Assistant at Prescom Constructions, where I work alongside a Master Builder, managing operations, marketing, research, and client communications to keep projects and teams running smoothly.
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Why I Built This Business
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After years of supporting executives and seeing firsthand the difference the right assistant can make, I realised there was a gap to fill, not just in helping entrepreneurs find reliable Virtual Assistants, but also in helping talented VAs connect with the right clients. Too often, business owners struggle with overwhelm because they don’t know who to trust, while skilled VAs struggle to find opportunities where their talents shine.
That’s why I started this business: to create a bridge that makes life better for both sides. For entrepreneurs, it means freedom, focus, and growth. For VAs, it means meaningful work, professional growth, and the chance to make an impact. At its core, this business is about building partnerships that help people thrive.
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“Excellence isn’t about being perfect, it’s about showing up, creating meaningful connections, and building a better life, for clients and Virtual Assistants alike.”

Education
2015-2017
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2011-2014
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2007-2010
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